Privacy Policy

At Dominion Energy, privacy is an important part of how we do business. We're committed to protecting your personal data while providing safe, reliable, and affordable services. This Privacy Policy explains our online information practices and the choices you can make about the way your information is collected and used via the Dominion Energy Reliability Investment website. We will not use or share your information with anyone except as described in this privacy policy.

Information We Collect

We collect data when you submit a request for an enrollment kit, including, but not limited to, your name and mailing address. We will not use or share your information with anyone except as described in this privacy policy.

Personal information identifies you specifically. By providing personal information to us via the Dominion Energy Reliability Investment website, you are agreeing to permit us to access, store and use the information as described in this document.

How We Use Your Information

Any information we gather, whether voluntarily provided by you or automatically collected, may be used to provide requested services, support our business functions, and for marketing purposes, in accordance with applicable laws and restrictions. By providing Dominion Energy your email address, you consent to our using your email address to send you notices related to Dominion Energy Reliability Investment, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity about Dominion Energy to the email address you provide us, in accordance with any applicable privacy settings.

We may use your email address to send you other messages, such as e-newsletters, changes to features of Dominion Energy Reliability Investment, or other information. If you do not want to receive such email messages, you may opt out at any time through the unsubscribe link in your latest email.

Dominion Energy reserves the right, but has no obligation, to monitor the user content you post on Dominion Energy Reliability Investment. We reserve the right to remove any such information or material for any reason or no reason, including without limitation if in our sole opinion such information or material violates, or may violate, any applicable law or to protect or defend our rights or property or those of any third party. Dominion Energy also reserves the right to remove information upon the request of any third party.

How We Share Your Information

Dominion Energy will not rent or sell your personally identifiable information to others; however, Dominion Energy may share your personally identifiable information with third parties for the purpose of providing Dominion Energy Reliability Investment services to you. If we do this, this privacy policy will bind such third parties’ use of your information. We may store personal information in locations outside the direct control of Dominion Energy (for instance, on servers or databases co-located with hosting providers).

Except as otherwise described in this privacy policy, Dominion Energy will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to:

  • conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities;
  • enforce this policy, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; or
  • exercise or protect the rights, property, or personal safety of Dominion Energy, our users, or others.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on the Dominion Energy Reliability Investment website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this privacy policy, the practices of this site, or your dealings with this website, please contact us at

Last edited on 07/02/2018.